The Dynamics of Conflict Resolution

A Practitioner's Guide

Author: Bernard Mayer

Publisher: John Wiley & Sons

ISBN: 0470932465

Category: Business & Economics

Page: 288

View: 6602

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This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon.

The Dynamics of Conflict

A Guide to Engagement and Intervention

Author: Bernard Mayer

Publisher: John Wiley & Sons

ISBN: 1118178246

Category: Business & Economics

Page: 384

View: 2830

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Praise for the Second Edition of The Dynamics of Conflict "Mayer once again demonstrates his unique ability to weave theory and practice together with real-world examples—whether about warring nations or a family dispute—to help readers better understand both the fundamentals and nuances involved in working in the conflict arena. The Dynamics of Conflict is a very important read for anyone who works with people in conflict."—Peter Salem, executive director, Association of Family and Conciliation Courts "In his latest book, Mayer explores the theoretical underpinnings of conflict as it relates to cognitive, emotional, and behavioral dimensions. Personal stories and examples provide practical skills in communication and negotiation, including how to deal with power, impasse, and cross-cultural issues. The book is a must-read for conflict resolution professionals and will also be easily understandable to the public at large—a great tool for businesses, parents, governmental agencies, mental health professionals, and educators!"—Nina Meierding, Negotiation and Mediation Training Services; former president, Academy of Family Mediators "Mayer has always provided our field with a dose of common sense, vision, and clarity. With The Dynamics of Conflict we can add cohesion and extraordinary integration. Based on deep experience, these chapters enter our most difficult challenges in ways that offer understanding in the midst of complexity and concrete strategies for response and engagement—a masterful example of approaching conflict with skill and respect. Mayer has gifted us with a book that serves the novice practitioner with guideposts, yet opens ever new and exciting pathways for the seasoned conflict specialist."—John Paul Lederach, professor of international peacebuilding, Joan B. Kroc Institute, University of Notre Dame; author, The Moral Imagination: The Art and Soul of Building Peace Praise for the First Edition "A rare blend of practical experience and theoretical knowledge. Insightful, useful, and thought provoking. I recommend it!" —William Ury, coauthor, Getting to Yes, and author, The Third Side

Staying with Conflict

A Strategic Approach to Ongoing Disputes

Author: Bernard Mayer

Publisher: John Wiley & Sons

ISBN: 9780470488874

Category: Law

Page: 320

View: 5713

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Winner of the 2009 CPR Award for Outstanding Book In this groundbreaking book, Bernard Mayer, a pioneer in the field of conflict resolution, offers a new paradigm for dealing with long-term disputes. Mayer explains that when dealing with enduring conflict, mediators and other conflict resolution specialists need to move past the idea of how quickly they can resolve the conflict. Instead, they should focus on how they can help people prepare to engage with an issue over time. Once their attention is directed away from a speedy resolution to a long-term approach, new avenues of intervention become apparent.

The Conflict Paradox

Seven Dilemmas at the Core of Disputes

Author: Bernard Mayer

Publisher: John Wiley & Sons

ISBN: 1118852958

Category: Business & Economics

Page: 336

View: 7980

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Find the roadmap to the heart of the conflict The Conflict Paradox is a guide to taking conflict to a more productive place. Written by one of the founders of the professional conflict management field and co-published with the American Bar Association, this book outlines seven major dilemmas that conflict practitioners face every day. Readers will find expert guidance toward getting to the heart of the conflict and will be challenged to adopt a new way to think about the choices disputants face,. They will also be offered practical tools and techniques for more successful intervention. Using stories, experiences, and reflective exercises to bring these concepts to life, the author provides actionable advice for overcoming roadblocks to effective conflict work. Disputants and interveners alike are often stymied by what appear to be unacceptable alternatives,. The Conflict Paradox offers a new way of understanding and working with these so that they become not obstacles but opportunities for helping people move through conflict successfully.. Examine the contradictions at the center of almost all conflicts Learn how to bring competition and cooperation, avoidance and engagement, optimism and realism together to make for more power conflict intervention Deal effectively with the tensions between emotions, and logic, principles and compromise, neutrality and advocacy, community and autonomy Discover the tools and techniques that make conflicts less of a hurdle to overcome and more of an opportunity to pursue Conflict is everywhere, and conflict intervention skills are valuable far beyond the professional and legal realms. With insight and creativity, solutions are almost always possible. For conflict interveners and disputants looking for an effective and creative approach to understanding and working with conflict , The Conflict Paradox provides a powerful and important roadmap for conflict intervention.

Beyond Neutrality

Confronting the Crisis in Conflict Resolution

Author: Bernard Mayer

Publisher: John Wiley & Sons

ISBN: 9780787974060

Category: Business & Economics

Page: 288

View: 8364

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In this thought-provoking, passionately written book, Bernard Mayer—an internationally acclaimed leader in the field—dares practitioners to ask the hard questions about alternative dispute resolution. What’s wrong with conflict resolution? Why aren’t more individuals and organizations using conflict resolution when they have a problem? Why doesn’t the public know more about it? What are the limits of conflict resolution? When does conflict resolution work and when does it not? Offering a committed practitioner’s critique of the profession of mediation, arbitration, and alternative dispute resolution, Beyond Neutrality focuses on the current crisis in the field of conflict resolution and offers a pragmatic response.

Bringing Citizen Voices to the Table

A Guide for Public Managers

Author: Carolyn J. Lukensmeyer

Publisher: John Wiley & Sons

ISBN: 1118282515

Category: Business & Economics

Page: 448

View: 1611

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This important resource offers seven field-tested strategies for public managers to help them maximize citizen engagement as they implement the President's Open Government Directive. The Core Strategies for Citizen Engagement are: Establish Links to Decision-Makers; Ensure Demographic Diversity; Create Opportunities for Informed Participation; Maximize Tools of Facilitated Deliberation; Discover Shared Priorities; Establish Clear Recommendations for Action; and Sustain Citizen Engagement. The book includes project and leadership case studies from major federal agencies that elucidate the seven strategies in the context of real-world issues and challenges.

Conflict Management for Managers

Resolving Workplace, Client, and Policy Disputes

Author: Susan S. Raines

Publisher: John Wiley & Sons

ISBN: 1118415485

Category: Business & Economics

Page: 496

View: 9638

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“Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University

Wired for Conflict

The Role of Personality in Resolving Differences

Author: Sondra VanSant

Publisher: Center for Applications of

ISBN: 9780935652680

Category: Psychology

Page: 105

View: 7166

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Does it seem as if there is always conflict in your work life, your home life, and your relationships? That's normaleven unavoidableaccording to conflict resolution expert Sondra VanSant, who reveals the inborn roots of conflict. Fortunately, says VanSant, the wiring in our brains that creates conflict also holds the key to resolving it. As practical as it is profound, Wired for Conflict is an indispensable guide for negotiating everyday life.

Theories of Violent Conflict

An Introduction

Author: Jolle Demmers

Publisher: Routledge

ISBN: 1317502752

Category: Political Science

Page: 166

View: 3808

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This revised and updated second edition introduces students of violent conflict to a variety of prominent theoretical approaches, and examines the ontological stances and epistemological traditions underlying these approaches. Theories of Violent Conflict takes the centrality of the ‘group’ as an actor in contemporary conflict as a point of departure, leaving us with three main questions: • What makes a group? • Why and how does a group resort to violence? • Why and how do or don’t they stop? The book examines and compares the ways by which these questions are addressed from a number of perspectives: primordialism/constructivism, social identity theory, critical political economy, human needs theory, relative deprivation theory, collective action theory and rational choice theory. The final chapter aims to synthesize structure and agency-based theories by proposing a critical discourse analysis of violent conflict. With new material on violence, religion, extremism and military urbanism, this book will be essential reading for students of war and conflict studies, peace studies, conflict analysis and conflict resolution, and ethnic conflict, as well as security studies and IR in general.

Plans for peace

negotiation and the Arab-Israeli conflict

Author: Karen A. Feste

Publisher: Praeger Publishers

ISBN: N.A

Category: History

Page: 179

View: 5461

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Although much has been written about the Arab-Israeli conflict and about general theories of negotiation, this analysis and history is unique in linking major issues and peace plans to negotiation theory and strategy. Feste studies the basic structures of conflict and negotiation, offering no suggestions for radical solution but arguing for changes in approach that may bring about steps forward. This overview of all major peace efforts since 1947 and of negotiating strategies is intended for undergraduate and graduate courses in conflict resolution, Middle Eastern politics, and international relations; and for the use of political scientists, sociologists, students, and teachers concerned with ethnoconflict. The text analyzes the framework of the Arab-Israeli conflict, how it has built up, and how it has been maintained. The structure of the negotiation process is then viewed in the same way. Key elements in the Arab-Israeli conflict are considered historically and related directly to the process of negotiation and to theories about positional and principled bargaining and tactics needed in a pre-negotiation period and during negotiation to produce more successful results.

Resolving Identity-Based Conflict In Nations, Organizations, and Communities

Author: Jay Rothman

Publisher: Jossey-Bass

ISBN: N.A

Category: Business & Economics

Page: 224

View: 3221

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Unleash Conflict's Creative Potential Absolutely essential reading for anyone interested in identity conflicts and how to overcome them. Provides a fascinating theoretical introduction to the phenomena, detailed case study experiences, and a final training guide for practitioners...a landmark work. --Kevin Clements, director, Institute for Conflict Analysis and Resolution, George Mason University Presenting a brilliant new approach to conflict resolution that will intrigue and inform practitioners and scholars alike. Writing from his remarkable range of academic and real-world experiences--including his historic work in bringing Israel and the PLO to the negotiation table--Rothman shows how identity-based conflict can be managed so that both parties reach a higher ground than either could have found on its own. His vehicle is his ARIA model, and here he traces the ARIA process through Antagonism, Resonance, Invention, and Action, demonstrating step-by-step how it can be applied in a variety of environments. Complete with field-tested assessment instruments and action plans, Resolving Identity-Based Conflict is a seamless union of theory and practice anyone seeking to turn the passion of conflict into the fuel of creativity can use.

Preventive Stress Management in Organizations

Author: James C. Quick,Thomas A. Wright,Joyce A. Adkins,Debra L. Nelson,Jonathan D. Quick

Publisher: Amer Psychological Assn

ISBN: 9781433811852

Category: Business & Economics

Page: 247

View: 1260

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Stress at work is a daily fact of life for most workers, managers, and even psychologists. This book, written in clear, accessible language, shows how to stop job stress before it starts. As the authors say, "stress is inevitable, distress is not." Originally published in 1984, this bestseller has been revised and updated for a new generation of readers. It will be a key resource for managers, human resource professionals, industrial/organizational psychologists, graduate students in industrial/organizational psychology, and business administrators.

Responses to Change

Helping People Make Transitions

Author: Center for Creative Leadership (CCL),Kerry Bunker

Publisher: John Wiley & Sons

ISBN: 1118155041

Category: Business & Economics

Page: 32

View: 8790

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The ongoing state of many organizations is one of change. People who experience major change tend to exhibit one of four patterns of response: entrenched, overwhelmed, poser, or learner. As a leader, you need to understand the patterns of response that people express and to customize intervention strategies to help them make the transition. People can pass through a given response stage and move to one that is more effective--especially if you provide timely intervention and support. This guidebook will help you understand how people, including yourself, are responding to change and what you can do to help them move forward.

Interpersonal Conflict

Ninth Edition

Author: William Wilmot,Joyce Hocker

Publisher: McGraw-Hill Higher Education

ISBN: 0077512189

Category: Language Arts & Disciplines

Page: N.A

View: 2967

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Interpersonal Conflict explains the key dynamics of personal conflicts that we all face. Written for courses such as Communication and Conflict, Interpersonal Conflict, Conflict Management, Conflict and Negotiation, and Conflict in Personal Relationships, this textbook examines the central principles of effective conflict management in a wide variety of contexts--whether at home or on the job. Its combination of up-to-date research and examples gives students a theoretical and practical foundation in conflict management.

Conflict Resolution and Human Needs

Linking Theory and Practice

Author: Kevin Avruch,Christopher Mitchell

Publisher: Routledge

ISBN: 1136226036

Category: Political Science

Page: 246

View: 1382

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This edited volume examines Basic Human Needs theory and interactive problem solving, looking at recent developments in thinking about both and how these might affect peacebuilding in contemporary conflicts of the twenty-first century. The era in the immediate aftermath of World War II was, paradoxically, a time of great optimism in parts of academia. There was, especially in the United States and much of Europe, a widespread belief in the social sciences that systematic scholarly analysis would enable humanity to understand and do something about the most complex of social processes, and thus about solving persistent human problems: unemployment, delinquency, racism, under-development, and even issues of conflict, war and peace. This book examines the evolution of the Basic Human Needs theory and is divided into two key parts: Basic Human Needs in Theory and Basic Human Needs in Practice. Exploring this theory through a wide range of different lenses, including gender, ethics and power, the volume brings together some of the leading scholars in the field of peace and conflict studies and draws upon research both past and present to forecast where the movement is headed in the future. This book will be of much interest to students of peace and conflict studies, conflict resolution, psychology, security studies and IR.

Conflict Assessment and Peacebuilding Planning

Toward a Participatory Approach to Human Security

Author: Lisa Schirch

Publisher: N.A

ISBN: 9781565495784

Category: Family & Relationships

Page: 229

View: 7199

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The fields of conflict analysis, management, resolution, prevention and transformation continue to expand beyond NGOs into university departments, religious organizations, media professionals and governments. In the years since 2001, governments around the world are developing conflict assessment frameworks to complement their other needs assessment and intelligence gathering processes. This handbook assists planners from a variety of different sectors to design better programs to support peace and security. The handbook contains 1) conflict assessment exercises; 2) self-assessment exercises; and 3) peacebuilding planning frameworks. Conflict assessment exercises help to map the factors increasing conflict and the factors supporting peace. Self-assessment exercises help narrow priorities and assess abilities of those planning peacebuilding. Peacebuilding frameworks offer a range of program options. Through its synthesis of a wide range of conceptual frameworks into a convenient and logical framework useful for practitioners such as NGOs developing projects, journalists wanting to write conflict-sensitive stories, or government/military agencies designing large scale efforts, this handbook is an essential scholarly and practical tool for the study and implementation of peacebuilding efforts.

Little Book of Strategic Peacebuilding

A Vision And Framework For Peace With Justice

Author: Lisa Shirch

Publisher: Skyhorse Publishing, Inc.

ISBN: 1680990454

Category: Psychology

Page: 89

View: 8343

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So we'd all like a more peaceful world—no wars, no poverty, no more racism, no community disputes, no office tensions, no marital skirmishes. Lisa Schirch sets forth paths to such realities. In fact, she points a way to more than the absence of conflict. She foresees justpeace—a sustainable state of affairs because it is a peace which insists on justice. Schirch singles out four critical actions that must be undertaken if peace is to take root at any level) — 1.) waging conflict nonviolently; 2.) reducing direct violence; 3.) transforming relationships; and 4.) building capacity. From Schirch's 15 years of experience as a peacebuilding consultant in Africa, Asia, and Latin America. A title in The Little Books of Justice and Peacebuilding Series.

Resistance to Change

A Guide to Harnessing Its Positive Power

Author: Thomas R. Harvey,Elizabeth A. Broyles

Publisher: R&L Education

ISBN: 1607092166

Category: Education

Page: 140

View: 6779

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This book describes twenty discrete resistance factors that are likely to be found in a variety of circumstances. Beyond gaining greater insights into the nature of these sources of resistance, the reader is provided with specific strategies to harness the power of resistance, transforming it from a negative to a positive force.

Making Sense of Intractable Environmental Conflicts

Concepts and Cases

Author: Roy Lewicki,Barbara Gray,Michael Elliott

Publisher: Island Press

ISBN: 1559639318

Category: Business & Economics

Page: 469

View: 4087

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Despite a vast amount of effort and expertise devoted to them, many environmental conflicts have remained mired in controversy, stubbornly defying resolution. Why can some environmental problems be resolved in one locale but remain contentious in another, often carrying on for decades? What is it about certain issues or the people involved that make a conflict seemingly insoluble.Making Sense of Intractable Environmental Conflicts addresses those and related questions, examining what researchers and experts in the field characterize as "intractable" disputes—intense disputes that persist over long periods of time and cannot be resolved through consensus-building efforts or by administrative, legal, or political means. The approach focuses on the "frames" parties use to define and enact the dispute—the lenses through which they interpret and understand the conflict and critical conflict dynamics. Through analysis of interviews, news media coverage, meeting transcripts, and archival data, the contributors to the book:examine the concepts of frames, framing, and reframing, and the role that framing plays in conflictsoutline the essential characteristics of intractability and its major causesoffer case studies of eight intractable environmental conflictspresent a rich body of original interview material from affected partiesset forth recommendations for intervention that can help resolve disputesWithin each case chapter, the authors describe the historical development and fundamental nature of the conflict and then analyze the case from the perspective of the key frames that are integral to understanding the dynamics of the dispute. They also offer cross-case analyses of related conflicts.Conflicts examined include those over natural resource use, toxic pollutants, water quality, and growth. Specific conflicts examined are the Quincy Library Group in California; Voyageurs National Park in Minnesota; Edwards Aquifer in Texas; Doan Brook in Cleveland, Ohio; the Antidegradation Environmental Advisory Group in Ohio; Drake Chemical in Pennsylvania; Alton Park/Piney Woods in Tennessee; and three examples of growth-related conflicts along the Front Range of Colorado's Rocky Mountains.

Gender, Conflict, and Development

Author: Tsjeard Bouta,Georg Frerks,Ian Bannon

Publisher: World Bank Publications

ISBN: 9780821359686

Category: Social Science

Page: 192

View: 2412

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This publication focuses on the gender dimensions of intrastate conflicts (civil wars), organised around eight key themes of gender and warfare, sexual violence, formal and informal peace processes, post-conflict legal frameworks, work issues, rehabilitation of social services and community-driven development. For each theme, the authors examine the impact on gender roles of conflict situations, the development challenges involved, and the policy options available to help build more inclusive and gender balanced post-conflict societies.