Fierce Conversations

Achieving success in work and in life, one conversation at a time

Author: Susan Scott

Publisher: Hachette UK

ISBN: 1405511133

Category: Self-Help

Page: 288

View: 556

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Fierce Conversations is a way of conducting business. An attitude. A way of life. Communications expert Susan Scott maintains that a single conversation can change the trajectory of a career, marriage or life. Whether these are conversations with yourself, partner, colleagues, customers, family or friends, Fierce Conversations shows you how to have conversations that count. Scott reveals how to: *Overcome the barriers to meaningful conversations *Express who you are and what you believe *Confront tough issues with courage, confidence and sensitivity *Overcome fear to get to the heart of the problem *Inspire followers, attract believers and build visions that become reality *Bring about real change through talking *Encourage others to reveal their true opinions Packed with exercises and questionnaires to help you have the best conversations possible, Fierce Conversations will revolutionise the way you communicate.

Wie man Freunde gewinnt

Die Kunst, beliebt und einflussreich zu werden

Author: Dale Carnegie

Publisher: S. Fischer Verlag

ISBN: 3104031479

Category: Self-Help

Page: 304

View: 6431

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Dieses Buch zeigt Ihnen: - wie man Freunde gewinnt - wie man auf neuen Wegen zu neuen Zielen gelangt - wie man beliebt wird - wie man seine Umwelt beeinflußt - wie man mehr Ansehen erlangt - wie man im Beruf erfolgreicher wird - wie man Streit vermeidet - wie man ein guter Redner und brillanter Gesellschafter wird - wie man den Charakter seiner Mitmenschen erkennt - wie man seine Mitarbeiter anspornt und vieles mehr...

Heikle Gespräche

Worauf es ankommt, wenn viel auf dem Spiel steht

Author: Kerry Patterson,Al Switzler,Joseph Grenny,Ron McMillan

Publisher: Linde Verlag GmbH

ISBN: 3709402522

Category: Law

Page: 240

View: 8300

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Der New-York-Times-Bestseller in der 2. Auflage Ob am Arbeitsplatz, in der Partnerschaft, der Familie oder im Freundeskreis, wir alle kommen hin und wieder in die Lage, heikle Dinge offen ansprechen zu müssen. Aber wer führt schon gern Gespräche, bei denen Meinungsverschiedenheiten, Einwände und Ärger vorprogrammiert sind? Viele Menschen schrecken davor zurück, weil sie nicht wissen, wie sie sich in solchen Situationen richtig verhalten sollen. Genau dabei hilft dieses Buch. Der Bestseller liefert praktische Tipps und Techniken und zeigt nun bereits in der zweiten, überarbeiteten Auflage, wie man schwierige Gespräche konstruktiv meistert und auch über unangenehme Themen gelassen diskutiert.

Winning

Das ist Management

Author: Jack Welch,Suzy Welch

Publisher: Campus Verlag

ISBN: 3593401525

Category: Political Science

Page: 400

View: 5910

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Jack Welch, einer der erfolgreichsten Manager aller Zeiten, verrät in diesem Buch alles, was Manager benötigen, um erfolgreich zu sein. Von Welch lernen heißt siegen lernen! In seinen zwanzig Jahren an der Spitze von General Electric hat er den Marktwert des Konzerns verzwanzigfacht, ihn zum profitabelsten Unternehmen der Welt gemacht. Den unermesslichen Schatz seines Managementwissens macht er nun zugänglich – fesselnd, klar, mit vielen packenden Beispielen. »Ein bewundernswert straffes Handbuch über das Howto- do des Business. Kaum vorstellbar, dass es Manager geben könnte, die von diesem klugen und einnehmenden Buch nicht profitieren werden.« Publishers Weekly »Sie werden nie wieder ein anderes Managementbuch benötigen!« Warren Buffett

The Bookbuzz Book of Biz Book Insights 2009

Author: Yanky Fachler,Dirk De Corte

Publisher: ASP / VUBPRESS / UPA

ISBN: 9054875968

Category: Business & Economics

Page: 139

View: 3516

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Representing the author’s year-long odyssey through 120 business books and contemporary business thinking, this guide is a launchpad for conversation, engagement, fresh thinking, and extracting insights. Centered around 10 key themes--including ethics, leadership, motivation, and innovation--the book provides ideas that can be applied to any business. Positing that no author has a monopoly on business truths, this exploration provokes a healthy debate about the role and value of business books and simultaneously serves as a toolbox from which readers can extract insights about current business thinking.

Evocative Coaching

Transforming Schools One Conversation at a Time

Author: Bob Tschannen-Moran,Megan Tschannen-Moran

Publisher: John Wiley & Sons

ISBN: 9780470630921

Category: Business & Economics

Page: 368

View: 5241

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There?s a lot of conversation about how to make schools better. Unfortunately, the nature of those conversations often makes things worse. Evocative Coaching: Transforming Schools One Conversation at a Time maps out a way to change that. By taking a teacher-centered, no-fault, strengths-based approach to performance improvement, the Evocative Coaching model generates the motivation and movement that enables teachers and schools to achieve desired outcomes and enhance quality of life. Viewed as a dynamic dance, the model is choreographed in four steps ? Story, Empathy, Inquiry, Design ? which are each laid out in its own chapter with powerful illustrative materials and end-of-chapter discussion questions to prompt further reflection. Bringing together the best research and wisdom in educational leadership and professional coaching, authors Bob and Megan Tschannen-Moran have developed a simple yet profound way of facilitating new conversations in schools through Story Listening, Expressing Empathy, Appreciative Inquiry, and Design Thinking. It?s an iterative process that moves beyond old ways of thinking, doing, and being. It?s an inspirational process that reinvigorates the passion for making schools better, one conversation at a time. This happens when coaches: give teachers our full, undivided attention; accept and meet teachers where they are right now, without making them wrong; ask and trust teachers to take charge of their own learning and growth; make sure teachers are talking more than we are; enable teachers to appreciate the positive value of their own experiences; harness the strengths teachers have to meet challenges and overcome obstacles; reframe difficulties and challenges as opportunities to learn and grow; invite teachers to discover possibilities and find answers for themselves; dialogue with teachers regarding their higher purpose for teaching; uncover teachers? natural impulse to engage with colleagues and students; assist teachers to draw up a personal blueprint for professional mastery; support teachers in brainstorming and trying new ways of doing things; maintain an upbeat, energetic, and positive attitude at all times; collaborate with teachers to design and conduct appropriate learning experiments; enable teachers to build supportive environments and teams; use humor to lighten the load; and inspire and challenge teachers to go beyond what they would do alone. Each chapter provides a research-based theory to support the strategies presented, and includes specific suggestions and anecdotes. The Evocative Coaching model makes coaching enjoyable by getting people to focus on what they do best, and it invites larger, more integral conversations so that people talk about their work in the context of other things they care about. Resting on strong, evidence-based practices, the Evocative Coaching model offers educators the help they need to meet the challenges of increased accountability and expectations. This model can also be used effectively by coaches and leaders in other organizational contexts. Table of Contents: Chapter 1: What Is Evocative Coaching? Chapter 2: Coaching Presence Loop I: The No-Fault Turn Chapter 3: Story Listening Chapter 4: Expressing Empathy Loop II: The Strengths-Building Turn Chapter 5: Appreciative Inquiry Chapter 6: Design Thinking Chapter 7: Aligning Environments Chapter 8: Coaching Conversations Chapter 9: The Reflective Coach To learn more about Evocative Coaching and to sign up for the Evocative Coach Training Program, visit w

The Joy of Conflict Resolution

Transforming Victims, Villains and Heroes in the Workplace and at Home

Author: Gary Harper

Publisher: New Society Publishers

ISBN: 1550923951

Category: Business & Economics

Page: 208

View: 2895

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All you need to understand the dynamics of conflict -- and the joy of resolution

Guiding Professional Learning Communities

Inspiration, Challenge, Surprise, and Meaning

Author: Shirley M. Hord,James L. Roussin,William A. Sommers

Publisher: Corwin Press

ISBN: 141297271X

Category: Education

Page: 225

View: 3407

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This research-based sequel to Leading Professional Learning Communities focuses on the practical process of implementing, improving, and sustaining PLCs. Appropriate for groups at all stages of PLC development, this field book helps educators improve PLC operations by facilitating individual and group development and growth. The authors provide learning opportunities that generate conversations about adult learning and contribute to supportive conditions that strengthen teacher quality and raise student outcomes.

Nein sagen und trotzdem erfolgreich verhandeln

Vom Autor des Harvard-Konzepts

Author: William Ury

Publisher: Campus Verlag

ISBN: 3593382849

Category: Law

Page: 288

View: 9972

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Seit mehr als 25 Jahren gilt die Methode des Harvard-Konzepts als die erfolgreichste aller Verhandlungstechniken. Ihr Ziel ist, mit dem Verhandlungspartner zu einem gemeinsamen Ja zu kommen. Doch um unsere Interessen zu wahren, müssen wir häufig ein klares Nein aussprechen. Wie lässt sich aber ein Nein so vermitteln, dass es unser Gegenüber nicht verstimmt und damit negativ auf uns und das Gesamtergebnis zurückfällt? Der weltbekannte Verhandlungsexperte William Ury zeigt, wie Sie aus diesem Dilemma herauskommen: mit einem positiven Nein! Ob Sie Konditionsgespräche oder Gehaltsverhandlungen führen oder den Auftrag eines wichtigen Kunden ablehnen müssen - mit dieser einfachen Methode kann jeder ein Nein so vermitteln, dass unser Gegenüber nicht vor den Kopf gestoßen und ein erfolgreiches Ergebnis erzielt wird.

Break Your Own Rules

How to Change the Patterns of Thinking that Block Women's Paths to Power

Author: Jill Flynn,Kathryn Heath,Mary Davis Holt

Publisher: John Wiley & Sons

ISBN: 9781118103838

Category: Business & Economics

Page: 208

View: 6295

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New York Times Bestseller How women can make it to the top by adopting the new rules ofleadership Women hold just 11 percent of the most senior-level leadershippositions in U.S. Corporations—a number that hasn't changedin over 30 years. How can women break through? Break Your OwnRules distills the six faulty assumptions (or "rules") mostwomen follow that get in the way—then delivers thecorrelating new rules that promise to clear that path. For example,the old rule of "Focus on Others" must be replaced by "Take CenterStage," "Hard Work Will Get You There" must yield to "BePolitically Savvy." "Play It Safe" must give way to "Play to Win.""Ask Permission" must be replaced by "Proceed UntilApprehended." Features the results of over 1,700 interviews with executivesin Fortune 1000 companies, as well as the authors' new research andongoing work with over 5,000 professional women Showcases previously-untold stories from high profile womenincluding Ann Moore (CEO, Time Inc.), Susan Ivey (CEO, ReynoldsAmerican), Cathy Bessant (Global Executive for Technology andOperations for Bank of America), Lynn Ford (CEO, ING Solutions),and more Reveals what it really takes for any woman to succeed at thehighest levels Foreword by Sharon Allen, Chairman of Deloitte This hands-on guide is for women who are ready to transformtheir assumptions and join the senior ranks of Americanbusiness.

Fierce Leadership

A Bold Alternative to the Worst "Best" Practices of Business Today

Author: Susan Scott

Publisher: Crown Business

ISBN: 0307589420

Category: Business & Economics

Page: 304

View: 4273

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From the author of the acclaimed book Fierce Conversations comes the antidote to some of the most wrongheaded practices of business today. · “Provide anonymous feedback.” · “Hire smart people.” · “Hold people accountable.” These are all sound, business practices, right? Not so fast, says leadership visionary and bestselling author Susan Scott. In fact, these mantras — despite being long-accepted and adopted by business leaders everywhere — are completely wrongheaded. Worse, they are costing companies billions of dollars, driving away valuable employees and profitable customers, limiting performance, and stalling careers. Yet they are so deeply ingrained in organizational cultures that no one has questioned them. Until now. In Fierce Leadership, Scott teaches us how to spot the worst “best” practices in our organizations using a technique she calls “squid eye”–the ability to see the “tells” or signs that we have fallen prey to disastrous behaviors by knowing what to look for. Only then, she says, can we apply the antidote.. Informed by over a decade of conversations with Fortune 500 executives, this book is that antidote. With fierce new approaches to everything from employee feedback to corporate diversity to customer relations, Scott offers fresh and surprising alternatives to six of the so-called “best” practices permeating today’s businesses. This refreshingly candid book is a must-read for any manager or leader at any level who is ready to take a long hard look at what trouble might be lurking in their organization - and do something about it.

Die entscheidenden 90 Tage

So meistern Sie jede neue Managementaufgabe

Author: Michael Watkins

Publisher: Campus Verlag

ISBN: 3593501295

Category: Law

Page: 247

View: 2132

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Michael Watkins gibt Managern aller Ebenen einen überzeugenden Zehn-Punkte-Plan an die Hand, der die strategische Grundlage für langfristigen Erfolg in einer neuen Position legt. Er zeigt unter anderem, wie man die Situation des Unternehmens umfassend analysiert, die eigenen Stärken und Schwächen erkennt und ein schlagkräftiges Team zusammenstellt. In der Neuauflage geht Watkins auf die neuesten Entwicklungen des Executive Onboarding ein, wie zum Beispiel die verbesserte Kommunikation und Führung des Teams oder die strategische Ausrichtung von Organisationen. Wer in den ersten 90 Tagen die richtigen Entscheidungen trifft, wird seine neue Aufgabe erfolgreich meistern.

Was bleibt

wie die richtige Story Ihre Werbung unwiderstehlich macht

Author: Chip Heath,Dan Heath

Publisher: N.A

ISBN: 9783446413245

Category:

Page: 325

View: 3467

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How to Deal With Teachers Who Are Angry, Troubled, Exhausted, or Just Plain Confused

Author: Elaine K. McEwan

Publisher: Corwin Press

ISBN: 1452237182

Category: Education

Page: 280

View: 9938

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Use "Assertive Intervention" techniques to help difficult teachers become positive and energetic professionals! Managing difficult teachers effectively may be a principal’s most pressing challenge. In this research-based text, you will discover approaches that prove how even the most difficult teachers can become successful professionals. This indispensable handbook introduces Assertive Intervention techniques and shows principals how to improve daily interactions with troubled teachers. These strategies show how to: Confront difficult teachers calmly and confidently Conduct an Assertive Intervention Improve interactions with troublesome teachers Build a positive school culture

Community Economic Development in Social Work

Author: Steven D. Soifer,Joseph B. McNeely,Cathy L. Costa,Nancy Pickering-Bernheim

Publisher: Columbia University Press

ISBN: 0231508573

Category: Social Science

Page: 544

View: 6472

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Community economic development (CED) is an increasingly essential factor in the revitalization of low- to moderate-income communities. This cutting-edge text explores the intersection of CED and social work practice, which both focus on the well-being of indigent communities and the empowerment of individuals and the communities in which they live. This unique textbook emphasizes a holistic approach to community building that combines business and real-estate development with a focus on stimulating family self-reliance and community empowerment. The result is an innovative approach to rehabilitating communities in decline while preserving resident demographics. The authors delve deep into the social, political, human, and financial capital involved in effecting change and how race and regional issues can complicate approaches and outcomes. Throughout, they integrate case examples to illustrate their strategies and conclude with a consideration of the critical role social workers can play in developing CED's next phase.

Verbales Judo

Die sanfte Kunst der Überzeugung

Author: George J. Thompson,Jerry B. Jenkins

Publisher: MVG Verlag

ISBN: 3961212090

Category: Language Arts & Disciplines

Page: 320

View: 2691

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Mit diesem Longseller aus den USA lernt der Leser, wie er die größten Kommunikationsfehler durch einfache, leicht zu merkende Strategien vermeiden kann. Verbales Judo ist die Kunst, auf jeden Schlagabtausch perfekt vorbereitet zu sein. Effektiver zuhören und sprechen, andere durch Empathie für sich einnehmen, Konflikte entschärfen und einvernehmlich mit dem Partner oder dem Chef eine Lösung finden: All das und noch viel mehr verspricht George J. Thompson. Mit diesen Tipps muss man keinen Konflikt mehr scheuen!

Freiheit

Der Mut, Du selbst zu sein

Author: Osho

Publisher: Ullstein eBooks

ISBN: 384370404X

Category: Body, Mind & Spirit

Page: 216

View: 2304

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Für Osho gibt es drei Stufen der Freiheit. Die erste Stufe ist die »Freiheit von« ? mit ihr lösen wir uns aus der Sklaverei von Vorurteilen, Traditionen und Weltbildern. Die zweite Stufe ? die »Freiheit zu« ? ist die positive Entscheidung für eine eigene Vision, zum Beispiel künstlerischer, politischer oder humanitärer Art. Die ultimative Freiheit aber ist erst in der dritten Stufe erreicht. Osho nennt sie »nur Freiheit«. Es ist die Freiheit, die darüber hinausgeht, für oder gegen etwas zu sein ? die Freiheit, einfach du selbst zu sein und an jedem Augenblick des Lebens wahrhaftig teilzunehmen.

Selbstbild

Wie unser Denken Erfolge oder Niederlagen bewirkt

Author: Carol Dweck

Publisher: Piper ebooks

ISBN: 3492972829

Category: Psychology

Page: 304

View: 1251

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Spitzensportler, Geigenvirtuosen, Elitestudenten, Karrieremenschen – in der Regel sprechen wir Erfolge den Begabungen des Menschen zu. Doch dieser Glaube ist nicht nur falsch, er hindert auch unser persönliches Fortkommen und schränkt unser Potenzial ein. Die Psychologin Carol Dweck beweist: Entscheidend für die Entwicklung eines Menschen ist nicht das Talent, sondern das eigene Selbstbild. Was es damit auf sich hat, wie Ihr eigenes Selbstbild aussieht und wie Sie diese Erkenntnisse für sich persönlich nutzen können, erfahren Sie in diesem Buch.