Don’T Wait for the Tooth Fairy

How to Communicate Effectively and Create the Perfect Patient Journey in Your Dental Practice

Author: Ashley Latter

Publisher: AuthorHouse

ISBN: 1496998081

Category: Education

Page: 172

View: 9414

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It makes no difference whether you are a National Health Dental Practice, or a top end Cosmetic Dental Practice, if you have a passion for providing excellent communication to your Patients, then you will love this book. You will discover; How to turn patient enquires to your practice into an appointment How to create the perfect consultation and patient journey How to talk money with confidence and achieve the prices your services deserve The secrets to becoming a true master of the art of persuasion How to present solutions to patients, so they want to buy from you How to work together as a team, so that you never drop the baton again Help more of your patients say YES more often And more I have known Ashley for a number of years and have attended many of his courses. I have always been impressed by his unique approach to a skill at which many dentists are poor- Sales & Communication. What makes this book different from the rest, is that it concentrates on the patient journey from initial enquiry to completion. With a mix of anecdotes and skills it highlights ways in which practices can move forward. A must for the whole practice team. John Lewis Ghyllmount Dental

You Are Worth It

Author: Ashley Latter

Publisher: Author House

ISBN: 1491889306

Category: Business & Economics

Page: 142

View: 6757

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Do you sometimes reduce the price of your treatments in your head because you feel your patients cannot afford them? Does talking of money in your surgery make you feel uncomfortable? Are you worried about quoting a price due to the fear you might get a negative response from your patient? Do you feel your services are worth more than you get paid for them? If you have answered yes to any of these questions, then I promise you will enjoy reading this book. This book reveals information on exactly how to deal with this problem. As far as I am aware, the contents are not taught at any dentistry school. While certain elements of pricing may have been touched on by dental coaches, they'll have barely scratched the surface of what I do in this book. I'll be looking at this complex issue in depth, delving into the psychology of what you do in those awkward situations and even why you do it! I will alter your thought process, your beliefs, and most significantly, your behavioural pattern. You will never improve your results until you change your entire approach. This book will enable you to smash through all the restrictions that you've placed upon yourself when it comes to the fees that you charge your patients. I guarantee that once you've broken your own barriers down, the methods described in this book will provide you with the confidence necessary to deal with every pricing issue which arises. After all, you are worth it.

You Are Worth It

Feel comfortable communicating your fees & achieve the income your services deserve

Author: Ashley Latter

Publisher: Author House

ISBN: 1491889314

Category: Business & Economics

Page: 142

View: 3337

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Do you sometimes reduce the price of your treatments in your head because you feel your patients cannot afford them? Does talking of money in your surgery make you feel uncomfortable? Are you worried about quoting a price due to the fear you might get a negative response from your patient? Do you feel your services are worth more than you get paid for them? If you have answered yes to any of these questions, then I promise you will enjoy reading this book. This book reveals information on exactly how to deal with this problem. As far as I am aware, the contents are not taught at any dentistry school. While certain elements of pricing may have been touched on by dental coaches, they’ll have barely scratched the surface of what I do in this book. I’ll be looking at this complex issue in depth, delving into the psychology of what you do in those awkward situations and even why you do it! I will alter your thought process, your beliefs, and most significantly, your behavioural pattern. You will never improve your results until you change your entire approach. This book will enable you to smash through all the restrictions that you’ve placed upon yourself when it comes to the fees that you charge your patients. I guarantee that once you’ve broken your own barriers down, the methods described in this book will provide you with the confidence necessary to deal with every pricing issue which arises. After all, you are worth it.

Managing a Dental Practice the Genghis Khan Way, Second Edition

Author: Michael R. Young

Publisher: CRC Press

ISBN: 1498783562

Category: Medical

Page: 183

View: 9528

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Managing a Dental Practice the Genghis Khan Way shows you how to turn your practice into a successful business. Being an effective practice manager demands a clear vision, sufficient business knowledge and, above all, wise judgement. Never intended to be a theoretical book, this is a "warts-and-all" guide to managing a dental practice, written by someone who’s been there, made mistakes and survived. It will show you the importance of teamwork and communication, staying close to your patients and prudent financial management. So why Genghis Khan? Well, Genghis Khan was a charismatic leader in the late twelfth and early thirteenth centuries who created one of the world's greatest empires. His hugely successful strategies included intelligence gathering, being quick to learn and adopt new technologies and successful people management. Whichever way you look at it, you will need all of Genghis Khan’s skill, strength and tenacity to be a successful dentist and business owner. This revised edition has been thoroughly updated and adds a section on buying and setting up a practice as well as much more about managing patients and employees. You will find information on leadership, team building and working with other clinicians. The Policies and Procedures section now includes a new chapter on how to manage the Care Quality Commission. In many ways, this book reflects the author’s own odyssey through the choppy waters of practice ownership and the resulting insights and understanding of how to successfully manage a dental practice.

What They Don't Teach You In Dental School

Everything You Need To Know About Setting Up And Running A Dental Practice

Author: Jeff Anzalone,Eavelyn. Halle

Publisher: BookBaby

ISBN: 1624885748

Category: Business & Economics

Page: 106

View: 5189

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How Am I Supposed To Run A Dental Practice? If you are a dental student or young dentist, I’m sure this question has come to mind often. Congratulations! This book will answer all of your questions and more regarding starting and running a dental practice. Think of this book as that “missing year” in dental school detailing the business aspect of practicing. Just some of the topics include: · How to graduate and start up a practice with little to no debt · Finding the right accountant · Limited Liability Corporations · Licenses you MUST HAVE before you see your first patient · Taxes, Taxes, Taxes · How to choose the right software for your practice · The easy way to set up and pay your employees · Retirement plans for your practice · Must-have insurance policies to protect you from day one · How to develop and implement an Employee Policy Manual · Choosing the best electronic, computer, and X-ray equipment

The Happiness Trap

Stop Struggling, Start Living

Author: Russ Harris

Publisher: Exisle Publishing

ISBN: 1921966343

Category: Body, Mind & Spirit

Page: 284

View: 6888

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A guide to ACT: the revolutionary mindfulness-based program for reducing stress, overcoming fear, and finding fulfilment – now updated. International bestseller, 'The Happiness Trap', has been published in over thirty countries and twenty-two languages. NOW UPDATED. Popular ideas about happiness are misleading, inaccurate, and are directly contributing to our current epidemic of stress, anxiety and depression. And unfortunately, popular psychological approaches are making it even worse! In this easy-to-read, practical and empowering self-help book, Dr Russ Harries, reveals how millions of people are unwittingly caught in the 'The Happiness Trap', where the more they strive for happiness the more they suffer in the long term. He then provides an effective means to escape through the insights and techniques of ACT (Acceptance and Commitment Therapy), a groundbreaking new approach based on mindfulness skills. By clarifying your values and developing mindfulness (a technique for living fully in the present moment), ACT helps you escape the happiness trap and find true satisfaction in life. Mindfulness skills are easy to learn and will rapidly and effectively help you to reduce stress, enhance performance, manage emotions, improve health, increase vitality, and generally change your life for the better. The book provides scientifically proven techniques to: reduce stress and worry; rise above fear, doubt and insecurity; handle painful thoughts and feelings far more effectively; break self-defeating habits; improve performance and find fulfilment in your work; build more satisfying relationships; and, create a rich, full and meaningful life.

Watch and Ward (1871)

Author: Henry James

Publisher: Read Books Ltd

ISBN: 1473395569

Category: Fiction

Page: 222

View: 8840

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This early work by Henry James was originally published in 1871 and we are now republishing it with a brand new introductory biography. Henry James was born in New York City in 1843. One of thirteen children, James had an unorthodox early education, switching between schools, private tutors and private reading.. James published his first story, 'A Tragedy of Error', in the Continental Monthly in 1864, when he was twenty years old. In 1876, he emigrated to London, where he remained for the vast majority of the rest of his life, becoming a British citizen in 1915. From this point on, he was a hugely prolific author, eventually producing twenty novels and more than a hundred short stories and novellas, as well as literary criticism, plays and travelogues. Amongst James's most famous works are The Europeans (1878), Daisy Miller (1878), Washington Square (1880), The Bostonians (1886), and one of the most famous ghost stories of all time, The Turn of the Screw (1898). We are republishing these classic works in affordable, high quality, modern editions, using the original text and artwork.

Miss Peregrine's Home for Peculiar Children

Author: Ransom Riggs

Publisher: Quirk Books

ISBN: 1594745137

Category: Young Adult Fiction

Page: 352

View: 9900

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The #1 New York Times Best Seller is now a major motion picture from visionary director Tim Burton, starring Eva Green, Asa Butterfield, Ella Purnell, Samuel L. Jackson, and Judi Dench. Bonus features • Q&A with author Ransom Riggs • Eight pages of color stills from the film • Sneak preview of Hollow City, the next novel in the series A mysterious island. An abandoned orphanage. A strange collection of very curious photographs. It all waits to be discovered in Miss Peregrine’s Home for Peculiar Children, an unforgettable novel that mixes fiction and photography in a thrilling reading experience. As our story opens, a horrific family tragedy sets sixteen-year-old Jacob journeying to a remote island off the coast of Wales, where he discovers the crumbling ruins of Miss Peregrine’s Home for Peculiar Children. As Jacob explores its abandoned bedrooms and hallways, it becomes clear that the children were more than just peculiar. They may have been dangerous. They may have been quarantined on a deserted island for good reason. And somehow—impossible though it seems—they may still be alive. A spine-tingling fantasy illustrated with haunting vintage photography, Miss Peregrine’s Home for Peculiar Children will delight adults, teens, and anyone who relishes an adventure in the shadows. “A tense, moving, and wondrously strange first novel. The photographs and text work together brilliantly to create an unforgettable story.”—John Green, New York Times best-selling author of The Fault in Our Stars “With its X-Men: First Class-meets-time-travel story line, David Lynchian imagery, and rich, eerie detail, it’s no wonder Miss Peregrine’s Home for Peculiar Children has been snapped up by Twentieth Century Fox. B+”—Entertainment Weekly “‘Peculiar’ doesn’t even begin to cover it. Riggs’ chilling, wondrous novel is already headed to the movies.”—People “You’ll love it if you want a good thriller for the summer. It’s a mystery, and you’ll race to solve it before Jacob figures it out for himself.”—Seventeen

The European Blood and Marrow Transplantation Textbook for Nurses

Under the Auspices of EBMT

Author: Michelle Kenyon,Aleksandra Babic

Publisher: Springer

ISBN: 3319500260

Category: Medical

Page: 311

View: 1871

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This book is open access under a CC BY 4.0 license. This textbook, endorsed by the European Society for Blood and Marrow Transplantation (EBMT), provides adult and paediatric nurses with a full and informative guide covering all aspects of transplant nursing, from basic principles to advanced concepts. It takes the reader on a journey through the history of transplant nursing, including essential and progressive elements to help nurses improve their knowledge and benefit the patient experience, as well as a comprehensive introduction to research and auditing methods. This new volume specifically intended for nurses, complements the ESH-EBMT reference title, a popular educational resource originally developed in 2003 for physicians to accompany an annual training course also serving as an educational tool in its own right. This title is designed to develop the knowledge of nurses in transplantation. It is the first book of its kind specifically targeted at nurses in this specialist field and acknowledges the valuable contribution that nursing makes in this area. This volume presents information that is essential for the education of nurses new to transplantation, while also offering a valuable resource for more experienced nurses who wish to update their knowledge.

Influence

The Psychology of Persuasion

Author: Robert B. Cialdini, PhD

Publisher: Harper Collins

ISBN: 9780061899874

Category: Self-Help

Page: 336

View: 712

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Influence, the classic book on persuasion, explains the psychology of why people say "yes"—and how to apply these understandings. Dr. Robert Cialdini is the seminal expert in the rapidly expanding field of influence and persuasion. His thirty-five years of rigorous, evidence-based research along with a three-year program of study on what moves people to change behavior has resulted in this highly acclaimed book. You'll learn the six universal principles, how to use them to become a skilled persuader—and how to defend yourself against them. Perfect for people in all walks of life, the principles of Influence will move you toward profound personal change and act as a driving force for your success. Some images that appeared in the print edition of this book are unavailable in the electronic edition due to rights reasons.

How the Law Works

Author: Gary Slapper

Publisher: Routledge

ISBN: 1317218019

Category: Law

Page: 320

View: 2910

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‘How the Law Works is a gem of a book, for law students and for everyone else. It is a must read for anyone interested in how society is shaped and controlled via law.’ Dr Steven Vaughan, solicitor, Senior Lecturer, Birmingham Law School ‘How the Law Works is a comprehensive, witty and easy-to-read guide to the law. I thoroughly recommend it to non-lawyers who want to improve their knowledge of the legal system and to potential students as an introduction to the law of England and Wales.’ HH Judge Lynn Tayton QC Reviews of the first edition: ‘A friendly, readable and surprisingly entertaining overview of what can be a daunting and arcane subject to the outsider.’ The Law Teacher ‘An easy-to-read, fascinating book . . . brimful with curios, anecdote and explanation.’ The Times How the Law Works is a refreshingly clear and reliable guide to today’s legal system. Offering interesting and comprehensive coverage, it makes sense of all the curious features of the law in day to day life and in current affairs. Explaining the law and legal jargon in plain English, it provides an accessible entry point to the different types of law and legal techniques, as well as today’s compensation culture and human rights law. In addition to explaining the role of judges, lawyers, juries and parliament, it clarifies the mechanisms behind criminal and civil law. How the Law Works is essential reading for anyone approaching law for the first time, or for anyone who is interested in an engaging introduction to the subject’s bigger picture.

Tooth Whitening Techniques

Author: Linda Greenwall

Publisher: CRC Press

ISBN: 1315341360

Category: Medical

Page: 366

View: 9945

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The field of tooth whitening has continued to develop as more and more dental practitioners have turned to cosmetic dentistry and associated aesthetic facial procedures. This new edition of an acclaimed text covers recent technical innovations, but also looks at the latest innovations in practice to treat the single tooth or lesions and white spots. The editor is extremely well placed to give expert advice on how to incorporate whitening into a full aesthetic facial practice.