Building a Culture of Ownership in Healthcare

Author: Joe Tye,Bob Dent

Publisher: Sigma Theta Tau

ISBN: 1945157178

Category: Medical

Page: 302

View: 1516

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Using construction as their metaphor, authors Joe Tye and Bob Dent make a compelling case that an organization’s invisible architecture – a foundation of core values, a superstructure of organizational culture, and the interior finish of workplace attitude – is no less important than its visible architecture. Further, they assert that culture will not change unless people change, and people will not change unless they are inspired to do so and given the right tools. Building a Culture of Ownership in Healthcare takes readers on a journey from accountability to ownership providing a proven model, strategies, and practical solutions to help improve organizational culture in the healthcare setting. Learn how investing in your organization and your people can enable a significant, successful change in productivity; employee engagement; nurse satisfaction, recruitment, and retention; quality of care; patient satisfaction; and financial outcomes.

All Hands on Deck

8 Essential Lessons for Building a Culture of Ownership

Author: Joe Tye

Publisher: John Wiley & Sons

ISBN: 9780470637494

Category: Business & Economics

Page: 192

View: 6521

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In the stormy seas of today's world economy, organizations need all hands on deck In the stormy seas of today's world economy, organizations need people to own their work, not just rent a spot on the organization chart. All Hands on Deck is a fun-to-read story that is both a business strategy book about creating competitive advantage through corporate culture, and a personal development book that will inspire readers to be more committed and engaged with their work and their organizations. Drawing upon the wisdom of some of the greatest and most beloved business leaders of the 20th century, this essential guide: Creates a virtual roadmap for building a culture of ownership where so workers are inspired to think and act like partners in the enterprise, and not just hired hands Shares practical and proven strategies for earning employee buy-in and commitment to the values, vision, and purpose of the organization Features the real-world wisdom of some of the most successful and beloved business leaders of the 20th century, including Walt Disney, Ray Kroc, Mary Kay Ash, Bill Hewlett, and Dave Packard A stirring resource for today's business environment, All Hands on Deck shares the tools you need to create an organization that competes and succeeds in today's turbulent world, and the inspiration that your people need to put those tools to work.

Ownership Thinking: How to End Entitlement and Create a Culture of Accountability, Purpose, and Profit

Author: Brad Hams

Publisher: McGraw Hill Professional

ISBN: 0071773460

Category: Business & Economics

Page: 256

View: 1237

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It’s an insidious disease that is crippling companies, destroying our economy, and crushing potential. It’s infecting the very roots of business performance, and it’s spreading fast. It isn’t the recession, market volatility, scandal, or greed. It’s entitlement. And it may be killing your business. In myriad ways, entitlement has been cultivated for decades. As a result, too many employees today believe that they are entitled to a paycheck simply because they show up. Brad Hams has proven that we are not doomed to a path of entitlement and dependence. After more than 15 years working with hundreds of companies, he knows that the vast majority of employees addicted to entitlement actually want to engage, want to contribute, and feel much better about themselves when they are in an environment that requires them to do so. Now, with Ownership Thinking, Hams shares his strategy that will increase your company’s productivity, employee retention, and profitability: The Right Education: Teach employees the fundamentals of business and finance, how their company makes money, and how they add—or take away—value. The Right Measures: Identify the organization’s Key Performance Indicators and teach employees to forecast results in an environment of high visibility and accountability. The Right Incentives: Create incentive plans that are self-funding and clearly align employees’ behavior to the organization’s business and financial objectives. Your employees will learn to think and act like owners and will become active participants in the financial performance of the business. They will gain the self-esteem that is only possible through achievement and will reap rewards that are in alignment with the success of their organization. Meanwhile, you will enjoy your role more, sleep better at night, and leave a legacy that is far more inspiring and significant than you dreamed possible. Praise for Ownership Thinking “You would have to read a dozen other books to even come close to Ownership Thinking—a systematic and practical process for getting your employees to give that extra effort and brain power we know they possess.” —Verne Harnish, CEO, Gazelles; author, Mastering the Rockefeller Habits “Brad Hams tells it like it truly is: transparency creates trust; trust creates engagement; engagement creates a healthy enterprise. This thoughtful and practical book shows you how to achieve all of these things and more.” —Chip Conley, founder and executive chair, Joie de Vivre; author, Peak “Comprehensive and marvelously clear, Ownership Thinking’s techniques for creating change are focused, direct, and motivating. This is a wise book, unusually useful, and I recommend it most highly.” —Judith M. Bardwick, Ph.D., author, Danger in the Comfort Zone and The Psychological Recession “Brad Hams is one of the most persuasive and creative thinkers I know. His book is a specific guide you can (and should) implement now.” —Corey Rosen, founder, National Center for Employee Ownership “Hams is masterful at outlining the engagement practices that inspire people to care and to be deeply vested in business results.” —Jim Haudan, CEO, Root Learning; author, The Art of Engagement “Hams’ book is like a candid conversation with a wise friend. . . . A ‘must read’ for any business leader wanting to create a culture of ownership.” —Dean Schroeder, author, Ideas Are Free

It's My Company Too!

How Entangled Companies Move Beyond Employee Engagement for Remarkable Results

Author: Kenneth R. Thompson,Thomas J. Walter,Ramon L. Benedetto

Publisher: Greenleaf Book Group

ISBN: 160832396X

Category: Business & Economics

Page: 280

View: 6158

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An employer's guide to build motivation with the employees.

Accountability: Taking Ownership of Your Responsibility

Author: Henry Browning

Publisher: Center for Creative Leadership

ISBN: 1604916591

Category: Business & Economics

Page: 30

View: 3408

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More and more managerial challenges require leaders to be accountable-to take initiative without having full authority for the process or the outcomes. Accountability goes beyond responsibility. Whereas responsibility is generally delegated by the boss, the organization, or by virtue of position, accountability is having an intrinsic sense of ownership of the task and the willingness to face the consequences that come with success or failure. Through this guidebook you will learn how your organization and its leaders can create a culture that fosters accountability by focusing on five areas: support, freedom, information, resources, and goal and role clarity.

Leadership for Healthcare

Author: Hartley, Jean,Benington, John

Publisher: Policy Press

ISBN: 1847424864

Category: Business & Economics

Page: 168

View: 3042

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"Hartley and Benington's Leadership for healthcare offers a fresh and compelling approach to understanding leadership as part of a wider frame of organisational issues. Their six-part leadership framework provides a useful means to draw down key lessons from the wider leadership literature into the healthcare setting."-John Storey, Professor of Management, The Open University Business School "Never before has leadership been such an important lever for reform in health and healthcare. This important work provides a clear framework to understand healthcare leadership. It is also sensibly grounded in the complex adaptive system of delivering health and healthcare. This work is a refreshing departure from many other simplistic approaches which see leadership merely as a response to context rather than a complex dynamic process."-Dame Yve Buckland, Chair, NHS Institute for Innovation and Improvement. Writing, advice and training on leadership is growing at a vigorous rate with various frameworks now competing for attention. Having a clear sense of which leadership ideas and practices are rooted in sound theory and convincing evidence, and which are more speculative, is vital for healthcare leaders. This book provides a coherent set of six lenses through which to scrutinise the leadership literature relevant to healthcare – leadership concepts, characteristics, contexts, challenges, capabilities and consequences. It offers a view of leadership beyond the traditional focus on the individual, and argues instead that leadership has to be understood and developed as a complex set of practices by many people within specific organisational and inter-organisational contexts and cultures. This framework is particularly valuable in the highly dynamic and changing context of the public and voluntary sectors generally, and of the NHS and the field of healthcare specifically. Leadership for healthcare will be useful not only to those who have a formal or informal leadership position in a healthcare organisation, but also to those in government, education, housing, leisure services, the police, fire services and the voluntary sector.

Built on Values

Creating an Enviable Culture that Outperforms the Competition

Author: Ann Rhoades

Publisher: John Wiley & Sons

ISBN: 9780470949900

Category: Business & Economics

Page: 256

View: 3038

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Most leaders know that a winning, engaged culture is the key to attracting top talent—and customers. Yet, it remains elusive how exactly to create this ideal workplace —one where everyone from the front lines to the board room knows the company’s values and feels comfortable and empowered to act on them. Based on Ann Rhoades’ years of experience with JetBlue, Southwest, and other companies known for their trailblazing corporate cultures, Built on Values reveals exactly how leaders can create winning environments that allow their employees and their companies to thrive. Companies that create or improve values-based cultures can become higher performers, both in customer and employee satisfaction and financial return, as proven by Rhoades’ work with JetBlue, Southwest Airlines, Disney, Loma Linda University Hospitals, Doubletree Hotels, Juniper Networks, and P.F. Chang’s China Bistros. Built on Values provides a clear blueprint for how to accomplish culture change, showing: How to exceed the expectations of employees and customers How to develop a Values Blueprint tailored to your organization’s goals and put it into action Why it's essential to hire, fire, and reward people based on values alone, and How to establish a discipline for sustaining a values-centric culture Built on Values helps companies get on the pathway to greatness by showing the exact steps for either curing an ailing company culture or creating a new one from scratch.

Culture in 4D

The Blueprint for a Culture of Engagement, Ownership, and Bottom-Line Performance

Author: Tony Moore

Publisher: Richter Publishing

ISBN: 9781945812378

Category: Business & Economics

Page: 130

View: 7960

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"Culture in 4D" removes the mystery behind the design & development of a strong team culture. Combining research & real-life experience, Moore provides leaders with the blueprint for embedding values & setting expectations. Tony transforms abstract concepts into tangible, actionable steps, empowering readers to take control of the work experience.

Critical Conversations in Healthcare: Scripts & Techniques for Eeffective Interprofessional & Patient Communication

Author: Cheri Clancy

Publisher: Sigma Theta Tau

ISBN: 1938835468

Category: Medical

Page: 304

View: 6838

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Critical Conversations provides direction and solutions for deficits in healthcare that exist in verbal and non-verbal communication as well as scripting tool kits that can be applied in various situations and health care settings between nurses and colleagues and nurses and patients. Each chapter features dos and don’ts, reflective questions, and practical tools. Whether you are a new nurse at the bedside or the CNO of a major healthcare facility, this book will help you deal with gossip, harassment, and other tough topics; improve your ability to address workloads, management styles, and other tricky subjects with your managers; work with frustrated families, angry physicians, and disrespectful colleagues; overcome conversation traps that make you feel like you aren't getting your point across; improve the patient experience and effectively communicate with families.

The Oz Principle

Getting Results Through Individual and Organizational Accountability

Author: Roger Connors,Tom Smith,Craig Hickman

Publisher: Penguin

ISBN: 9781101216194

Category: Business & Economics

Page: 256

View: 6233

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The definitive book on workplace accountability by the New York Times bestselling authors of How Did That Happen? Since it was originally published in 1994, The Oz Principle has sold nearly 600,000 copies and become the worldwide bible on accountability. Through its practical and invaluable advice, thousands of companies have learned just how vital personal and organizational accountability is for a company to achieve and maintain its best results. At the core of the authors' message is the idea that when people take personal ownership of their organization's goals and accept responsibility for their own performance, they become more invested and work at a higher level to ensure not only their own success, but everyone's. Now more than ever, The Oz Principle is vital to anyone charged with obtaining results. It is a must have, must read, and must apply classic business book. From the Trade Paperback edition.

A Sense of Urgency

Author: John P. Kotter

Publisher: Harvard Business Press

ISBN: 1422179710

Category: Business & Economics

Page: 196

View: 1264

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In his international bestseller "Leading Change," Kotter provided an action plan for implementing successful transformations. Now, he shines the spotlight on the crucial first step in his framework: creating a sense of urgency by getting people to actually see and feel the need for change.

Strengths Based Leadership

Great Leaders, Teams, and Why People Follow

Author: Tom Rath,Barry Conchie

Publisher: Simon and Schuster

ISBN: 1595620257

Category: Business & Economics

Page: 266

View: 4410

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Two leadership consultants identify three keys to being a more effective leader: knowing your strengths and investing in others' strengths, getting people with the right strengths on your team, and understanding and meeting the four basic needs of those who look to you for leadership.

The Leadership Pipeline

How to Build the Leadership Powered Company

Author: Ram Charan,Stephen Drotter,James Noel

Publisher: John Wiley & Sons

ISBN: 9780470921487

Category: Business & Economics

Page: 352

View: 9642

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An updated and revised version of the bestselling The Leadership Pipeline – the critical resource for how companies can grow leaders from the inside. In business, leadership at every level is a requisite for company survival. Yet the leadership pipeline –the internal strategy to grow leaders – in many companies is dry or nonexistent. Drawing on their experiences at many Fortune 500 companies, the authors show how organizations can develop leadership at every level by identifying future leaders, assessing their corporate confidence, planning their development, and measuring their results. New to this edition is 65 pages of new material to update the model, share new stories and add new advice based on the ten more years of experience. The authors have also added a "Frequently Asked Questions" section to the end of each chapter.

Planet Google

One Company's Audacious Plan to Organize Everything We Know

Author: Randall Stross

Publisher: Simon and Schuster

ISBN: 1416546960

Category: Business & Economics

Page: 288

View: 7841

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Draws on interviews with Google's CEO and the heads of its newest businesses to trace the story of the company's ambitions and influence, covering such topics as its acquisition of YouTube and its role in reshaping business and culture.

Act Like an Owner

Building an Ownership Culture

Author: Robert M. Blonchek,Martin F. O'Neill

Publisher: John Wiley & Sons

ISBN: 9780471322856

Category: Business & Economics

Page: 235

View: 5237

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Tells how to create an employee ownership program that will encourage workers to identify with the company's overall goals

Knowledge Management in Healthcare

Author: Lorri Zipperer

Publisher: Gower Publishing, Ltd.

ISBN: 1409484610

Category: Computers

Page: 250

View: 677

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Knowledge management goes beyond data and information capture in computerized health records and ordering systems; it seeks to leverage the experiences of all who interact in healthcare to enhance care delivery, teamwork, and organizational learning. Knowledge management - if envisioned thoughtfully - takes a systemic approach to implementation that includes the embodiment of a learning culture. Knowledge is then used to support that culture and the knowledge workers within it to encourage them to share what they know, thusly enabling their peers, their organizations and ultimately their patients to benefit from their experience to proactively dismantle hierarchy and encourage sharing about what works, and what doesn’t to focus efforts on improvement. Knowledge Management in Healthcare draws on relevant business, clinical and health administration literature plus the analysis of discussions with a variety of clinical, administrative, leadership, patient and information experts. The result is a book that will inform thinking on knowledge access needs to mitigate potential failures, design lasting improvements and support the sharing of what is known to enable work towards attaining high reliability. It can be used as a general tool for leaders and individuals wishing to devise and implement a knowledge-sharing culture in their institution, design innovative activities supporting transparency and communication to strengthen existing programs intended to enhance knowledge sharing behaviours and contribute to high quality, safe care.

Education's End

Why Our Colleges and Universities Have Given Up on the Meaning of Life

Author: Anthony T. Kronman

Publisher: Yale University Press

ISBN: 0300138164

Category: Education

Page: 308

View: 5740

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This book describes the ever-escalating dangers to which Jewish refugees and recent immigrants were subjected in France and Italy as the Holocaust marched forward. Susan Zuccotti uncovers a gruelling yet complex history of suffering and resilience through historical documents and personal testimonies from members of nine central and eastern European Jewish families, displaced to France in the opening years of the Second World War. The chronicle of their lives reveals clearly that these Jewish families experienced persecution of far greater intensity than citizen Jews or longtime resident immigrants. The odyssey of the nine families took them from hostile Vichy France to the Alpine village of Saint-Martin-Vesubie and on to Italy, where German soldiers rather than hoped-for Allied troops awaited. Those who crossed over to Italy were either deported to Auschwitz or forced to scatter in desperate flight. Zuccotti brings to light the agonies of the refugees' unstable lives, the evolution of French policies toward Jews, the reasons behind the flight from the relative idyll of Saint-Martin-Vesubie, and the choices that confronted those who arrived in Italy. Powerful archival evidence frames this history, while firsthand reports underscore the human cost of the nightmarish years of persecution.